Burst pipe at midnight? Ring someone who actually answers.
Emergency plumbing across Mansfield, Sutton-in-Ashfield and Sherwood — leaks, no heating, blocked drains.
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What counts as an emergency — and what can wait
- ✓Burst pipes and leaks you cannot stop at the stopcock
- ✓No heating or hot water when it is cold and someone vulnerable is home
- ✓Toilets that will not flush and only one WC in the house
- ✓Blocked kitchen sink backing up into the room
- ✓Water coming through a ceiling from upstairs
- ✓Dripping taps, slow drains and bathroom refreshes — book a normal visit
What happens when you call
1You speak to Tom
No call centre. Tell me the postcode, what is happening, and whether you have turned the stopcock off. Photos help if you can send them safely.
2I give you a straight ETA
Nights and weekends cost more — I say that upfront. If it can wait until morning without damage, I will tell you and save you the fee.
3Make safe, then fix properly
Isolate the leak, protect your floors, then repair or temporarily patch so you can use the house. Permanent fix quoted before I drill into walls.
4Paperwork and payment
Card or bank transfer on site. You get a written note of what was done — handy for insurers if it was storm or accidental damage.
45 min
Typical Mansfield response
24/7
Genuine emergencies
12 yrs
On the tools locally
Gas Safe
For boiler breakdowns
“Had water coming through the kitchen ceiling at half ten. Tom talked me through the stopcock, was here in under an hour, and did not charge for things we did not need.”
Recent call-outs
Mansfield, Sutton-in-Ashfield & Sherwood
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What to know before you ring
Yes for emergencies out of hours — I quote it on the phone before I set off. Daytime fault finding has a clear first-hour rate; you know before I knock.
Yes. Boiler breakdowns and gas leaks are in scope. If you smell gas, open windows, do not switch lights, call the emergency gas line first, then me.
Mansfield, Sutton-in-Ashfield, Kirkby, Ravenshead, Hucknall and Sherwood. Further out for bigger jobs — ask when you ring.
Yes, but that is a booked visit not an emergency slot. I batch small jobs on weekday afternoons when I can — cheaper for you, better for my diary.
Water going where it should not?
Call now or send a message — tell me if you have turned the stopcock off.